Legal Information for Axe Casino
Operator Details
Axe Casino is run by Dama N.V., a company registered in Curaçao under number 152125, with its address at Scharlooweg 39, Willemstad, Curaçao. Written correspondence should go to [email protected]. Please note that we are not licensed in Australia, and players are responsible for confirming that online gambling is lawful where they live. This page is separate from the terms and conditions, which govern your use of the site, and from the privacy policy, which covers personal data.
Licence and Content Responsibility
The licence is issued by the Curaçao Gaming Control Board under No. OGL/2023/174/0082. It is an international offshore licence and does not stand in for permission under any Australian gambling law. Dama N.V. is responsible for the text, offers and game listings published on axeaussie.com, and the licence sets the standards for player protection.
Complaints and Escalation
Start with live chat, which is open 24/7, or email [email protected] with your account email, the date and a description of the problem. We acknowledge written complaints on the same business day and aim to answer within seven days. If the answer does not resolve the matter, ask for escalation to the compliance team, and after that you may refer the dispute to the Curaçao Gaming Control Board as licensing authority. Each complaint receives a reference number, and we keep the correspondence and the outcome on file. Complaints about a game result are checked against the provider round log from Pragmatic Play, Play’n GO, NetEnt or Evolution Gaming before we reply, and complaints about a payment are checked against the processor record for Visa, Skrill, Neosurf or the relevant blockchain transaction.
Content From Other Sites
Axe Casino may mention or link to third-party resources such as payment providers, game studios and support organisations. We do not control those sources, we do not guarantee their accuracy, and we accept no responsibility for what appears on them or for damage caused by using them. A mention of a third party does not imply any partnership beyond the payment and game supply relationships described on this site.
Copyright and Contact
All text, layouts, graphics and the Axe Casino name belong to Dama N.V. and may not be copied without written permission. Game titles, logos and artwork from Pragmatic Play, Play’n GO, NetEnt, Evolution Gaming, Microgaming and other providers remain the property of those studios. For legal enquiries, write to [email protected] or to Dama N.V., Scharlooweg 39, Willemstad, Curaçao.