Playing Within Your Limits

Deposit, wager and loss limits, session timers and self-exclusion are all available in your account settings.

Responsible Gambling at Axe Casino

Account Limits and Self-Exclusion

You control your spending through the account settings menu, where deposit limits, wagering limits, loss limits and session timers can be set. A session timer logs you out automatically after the number of minutes you choose. Lowering a limit takes effect immediately, while raising or removing one only applies after a cooling-off period. Cooling-off breaks and permanent self-exclusion are available from the same menu or through live chat, and once self-exclusion begins we close the account and stop marketing messages. Ask for self-exclusion by live chat or by email to [email protected] from your registered address, and a support agent confirms the start date and the length of the exclusion in writing. During exclusion we refuse new deposits, block login and cancel any active bonus, and the remaining real-money balance is returned to the original payment method after verification.

Age Checks and Protecting Minors

Only people aged 18 or over may register, and we check date of birth and photo ID before the first withdrawal. If you share a device with children, use the parental controls built into iOS and Android, for example Screen Time on an iPhone or Family Link on Android, keep your Axe Casino password private and never save it in a shared browser profile. Report any suspected underage account to [email protected] and we will freeze it while we investigate.

Signs of Problem Gambling

Warning signs include chasing losses with larger stakes, gambling with money meant for rent or bills, hiding your play from family, feeling irritable when you stop, and playing for longer than planned. If two or more of these sound familiar, set a lower limit, take a break using the cooling-off tool or self-exclude. Talking to a friend, a family member or a counsellor early makes it easier to change a pattern before it affects your finances or relationships. Our support team can also restrict marketing messages, remove your card details from the account and explain each tool step by step on live chat at any hour.

Gambling as Entertainment

Pokies and live tables are entertainment with a cost, not a way to earn income, and every game has a house edge. Decide a budget before you deposit, use only money you can afford to lose, and stop when the budget is spent. Do not borrow to play, and do not try to win back a bad session with a bigger deposit. 18+. T&Cs apply.

Where to Get Help

These Australian services are free and confidential. Gambling Help Online offers support around the clock on 1800 858 858, and Lifeline provides 24-hour crisis support on 13 11 14. BetStop is the national self-exclusion register for licensed Australian operators, so it does not cover this site, and you should use the tools above to self-exclude from Axe Casino. Gamblers Anonymous Australia runs peer support groups.

Gambling Help Online, Lifeline, BetStop and Gamblers Anonymous Australia.